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FilPass Help Center

Answers and guides for issuing, receiving, and verifying FilPass credentials.

Help Center

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© 2026 FilPass. All rights reserved.
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Recipient — FilPass Helpdesk
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All articles 318FilPass Release Notes 8Recipient 65Issuing Authority 192Frequently Asked Questions 51Technology Partner 1Testimonials 1

Recipient

FilPass Recipient is a Data Passport that gives recipients full control over their FilPass-issued credentials and data sharing.

All 65Getting StartedDashboardDocumentsShared DocumentProfiledBizCardAccountApplicationDocument Request ModuleEvent Module
Getting Started

How to Create a Recipient Account?

This section provides a step-by-step guide on creating a FilPass Recipient Account.

238 views21 Jul 2026
Documents

How to Download Documents

This section shows how you can download your digital ID or documents from FilPass.

114 views15 Jul 2026
Getting Started

How Recipients Can Access Their Certificate (PH Clients)

Certificates are accessed through the recipient’s FilPass account and are not sent as email attachments.

87 views18 Feb 2026
Documents

How to Share the Document with Recipient via SEEK pass

This section explains how to share your document to SEEK Pass.

52 views19 Jul 2026
Account

How to Change Password?

This section allows users to reset or change their password if they have forgotten it, to ensuring continued secure access to their account.

43 views21 Jul 2026
Application

How to Download Invoice

This section shows how to view and download the invoices for your previous transactions.

32 views19 Jul 2026
Getting Started

How to Validate Email for Registration

This section to email for Registration for process your account.

28 views16 Apr 2026
Shared Document

How to View Share Status of Documents

This section explains how to check the shared status of your Verifiable Credentials.

28 views21 Jul 2026
Documents

How to Share Documents with Recipients via Linkedin

This section explains how to share your document to LinkedIn.

26 views26 Jul 2026
Getting Started

I forgot my password

This section explains how to reset your password in case you forgot your password.

26 views26 Jul 2026
Documents

How to Share Documents with Recipients via Email

This section explains how to shared of your Email to add Share Verifiable Credentials (VC).

25 views21 Jul 2026
Documents

How to View and Manage Credentials

The All Credentials section displays every credential on record, regardless of status (Approved or Expired).

24 views18 Feb 2026
Dashboard

What is the Recipient Dashboard?

This section explains what the Recipient Dashboard is and the actions that can be done in the system.

24 views15 Jul 2026
Documents

How to Share Documents with Recipients via QR Code

This section explains how to share your Verifiable Credential (VC) through QR Code.

22 views26 Jul 2026
Document Request Module

How Recipient Request Document

This article explains how the recipient can request document

20 views26 Jul 2026
Application

How to Download Proof of Payment

This section shows how to view and Proof of Payment for your previous transactions through your answered Workflow.

16 views18 Feb 2026
Documents

How to Share Documents with Recipients via Social Media

This section explains how to share your documents to Social Media.

16 views19 Jul 2026
Profile

How to Update Profile Details

This section guides users in updating personal information, contact details, and other profile settings to ensure their account information is current.

15 views18 Feb 2026
Shared Document

How to Revoke Shared Status?

This section explains how to revoke the shared status of your shared documents.

14 views18 Feb 2026
Application

How to View Application

This section explains the Application Module.

14 views18 Feb 2026
Document Request Module

Overview of Recipient Application Table

This article explains Recipient Applications Table

7 views11 Jun 2026
Document Request Module

What is Recipient Request Document Item

This article explains what the recipient document item is and its process

7 views12 Jun 2026
Document Request Module

What is Recipient Request Document Supporting Document

This article explains what the recipient document item is and its process

7 views12 Jun 2026
Getting Started

How to Register for an Event

Learn how to register for an event in FilPass by selecting an event, completing the registration form, choosing your ticket or item, making payment (if required), and submitting your registration.

5 views21 Jul 2026
Document Request Module

What is Recipient Applications

This article explains the overview of Recipient Applications

5 views11 Jun 2026
Document Request Module

How to Submit your Bank Payment

This article provides step-by-step instructions on how to submit your proof of payment using Bank as your selected payment method.

4 views31 Jul 2026
Document Request Module

Recipient Applications Actions

This article explains the actions of recipient applications

4 views11 Jun 2026
Event Module

Recipient Registration Events Payment

This article explains how the recipient can pay their respective event

4 views09 Jul 2026
Document Request Module

Recipient Request Document Payment

This article explains how the recipient can pay their respective request document

4 views12 Jun 2026
dBizCard

Adding & Managing Social Links

Add, reorder, pin, hide, and remove social links (up to 7).

2 views22 Jul 2026
Getting Started

How to Apply for a Document Request

Learn how to request a document through FilPass by selecting an institution, completing the application form, uploading supporting documents (if required), making payment (when applicable), and tracking your application until your document is released.

2 views21 Jul 2026
Event Module

Overview of Recipient Applications Events List

This article explains the overview of the recipient applications events list

2 views09 Jul 2026
Event Module

Recipient Applications Events List Actions

This article explains the Actions that the recipient can do in Recipient Applications Events List Actions

2 views10 Jul 2026
Event Module

Recipient Applications Events Registration

This article explains the Recipient Applications Events Registration

2 views11 Jul 2026
dBizCard

Controlling What Shows (Visibility)

Control which sections appear on your public card.

1 view22 Jul 2026
dBizCard

Customizing Appearance

Choose your accent colour and background (solid or gradient).

1 view22 Jul 2026
dBizCard

How to Create Your dBizCard Account

Register a new dBizCard account with your name, email, and password.

1 view22 Jul 2026
dBizCard

How to Delete a Card

Permanently remove a card from your dashboard.

1 view22 Jul 2026
dBizCard

Managing Multiple Cards

Create and manage more than one card — each with its own link, content, and analytics.

1 view22 Jul 2026
Event Module

Recipient Applications Events List Table

This article explains Recipient Applications Events List Table

1 view10 Jul 2026
dBizCard

Adding & Managing Links

Add custom links with titles, descriptions, and tags; reorder, pin, and hide them.

0 views22 Jul 2026
dBizCard

Adding Contact Details

Add the email and phone shown on your card; email is required to publish.

0 views22 Jul 2026
dBizCard

dBizCard — Frequently Asked Questions

Quick answers to common dBizCard questions.

0 views22 Jul 2026
dBizCard

Editing Basic Information

Set your display name, job title, company, bio, photo, and banner.

0 views22 Jul 2026
dBizCard

How to Create a New dBizCard

Create a new dBizCard from your dashboard and open it in the editor.

0 views22 Jul 2026
dBizCard

How to Enable or Disable (Hide) Your Card

Temporarily hide your published card, then bring it back — without unpublishing.

0 views22 Jul 2026
dBizCard

How to Log In to dBizCard

Sign in to dBizCard with your email and password.

0 views22 Jul 2026
dBizCard

How to Preview Your Card

See exactly how your card looks to visitors, on mobile and desktop, before publishing.

0 views22 Jul 2026
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