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FilPass Help Center

Answers and guides for issuing, receiving, and verifying FilPass credentials.

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All articles 328FilPass Release Notes 8Recipient 67Issuing Authority 199Frequently Asked Questions 52Technology Partner 1Testimonials 1

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Browse the full FilPass knowledge base by category.

Issuing Authority

Getting Started with FilPass

Welcome to FilPass! This guide is designed to help new users become familiar with the FilPass platform by providing a recommended learning path, onboarding videos, and Helpdesk resources. Whether y

535 views29 Jul 2026
Recipient

How to Create a Recipient Account?

This section provides a step-by-step guide on creating a FilPass Recipient Account.

245 views21 Jul 2026
Issuing Authority

How to Verify Issued Document

This section explains to the user how to verify Issued Documents from the system.

186 views27 Jan 2026
Issuing Authority

How to Integrate the FilPass Custom Verifier Into Your Website

This guide explains how to embed the FilPass Custom Verifier on your website using the official verifier script and component. Once embedded, visitors can verify FilPass-issued documents directly from

163 views27 Jan 2026
Issuing Authority

What is the Check-In Feature?

This section provides information using Check-in in Batch Issuance.

120 views05 Feb 2026
Recipient

How to Download Documents

This section shows how you can download your digital ID or documents from FilPass.

117 views15 Jul 2026
FilPass Release Notes

FilPass Custom Verifier

The FilPass Custom Verifier allows institutions to verify their own credentials, supporting both OpenCerts files and PDF certificates while preventing verification by other organizations.

94 views15 Apr 2026
Issuing Authority

How to Download Issued Documents

This section explains how to download the issued document.

91 views28 Jan 2026
Issuing Authority

Access Level

This section explains the Access Level of your IA.

90 views28 Jan 2026
Recipient

How Recipients Can Access Their Certificate (PH Clients)

Certificates are accessed through the recipient’s FilPass account and are not sent as email attachments.

88 views18 Feb 2026
Issuing Authority

Download Applications

This section explains how to download Applications from a Workflow.

83 views20 Feb 2026
Issuing Authority

How to Create a Template-Based Batch Issuance?

This section explains how to issue documents using the Template-Based Issuance Type through Batch Issuance.

82 views27 Jan 2026
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