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FilPass Help Center

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Batch Issuance — Issuing Authority — FilPass Helpdesk

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All articles 323 FilPass Release Notes 8 Recipient 67 Issuing Authority 194 Frequently Asked Questions 52 Technology Partner 1 Testimonials 1

Issuing Authority

FilPass Issuing Authority is the platform for institutions to issue and manage official FilPass credentials and documents.

All 194 Getting Started Frequently Asked Questions Dashboard Recipient Module Batch Issuance Template Design Workflow API Audit Logs Profile Settings Account Settings Super Admin Document Request Module Event Module User Management

How to Verify Issued Document

This section explains to the user how to verify Issued Documents from the system.

184 views27 Jan 2026

What is the Check-In Feature?

This section provides information using Check-in in Batch Issuance.

114 views05 Feb 2026

How to Download Issued Documents

This section explains how to download the issued document.

90 views28 Jan 2026

How to Create a Template-Based Batch Issuance?

This section explains how to issue documents using the Template-Based Issuance Type through Batch Issuance.

81 views27 Jan 2026

How to Approve Issued Documents?

This section explains how to approve issued documents in two ways.

60 views27 Jan 2026

How to create Mint PDF Batch issuance

This section explains how to issue a Mint PDF via Batch Issuance.

38 views28 Jan 2026

How to Revoke a Document?

This section explains how to revoke a document from the recipient.

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38 views27 Jan 2026

What is Document Release Controller?

This section provides information using the Document Release Controller in Batch Issuance.

37 views28 Jan 2026

What are the Types of Approval?

This section provides information using Approval Type in Batch Issuance.

30 views25 Feb 2026

How to Bulk Revoke Documents?

This section explains how to revoke a document from the recipient.

25 views27 Jan 2026

How to download uploaded Excel file?

This section explains how to download your previously uploaded excel file.

24 views27 Jan 2026

How to Reject Issued Documents?

This section explains how to Reject an Issued document.

22 views27 Jan 2026

How to Bulk Approve Documents?

There are two ways for an Issuing Authority to approve documents.

21 views27 Jan 2026

How to Create a Mint File Batch Issuance

This section explains how to issue a Mint File via batch issuance.

21 views27 Jan 2026

How to Archive a Batch Issuance?

This section explains how to Archive a Batch.

20 views27 Jan 2026

How to Bulk Upload in a Template-Based Issuance?

This section explains how to bulk upload images with a Template Based issuance or Batch Issuances that require a Photo.

20 views27 Jan 2026

What is Scheduled Release Date?

This section provides information using Schedule Release Date in Batch Issuance.

20 views28 Jan 2026

How to Delete a Batch?

This section explains how to Delete a Batch Issuance.

19 views28 Jan 2026

Understanding Email Delivery Statuses

Refers to the current state of an email after it is processed by the system, indicating whether it was successfully sent, delayed, rejected, or not sent at all. It helps track delivery outcomes and identify any issues that may prevent emails from reaching recipients.

18 views26 Mar 2026

What are the Document Statuses within Batch Issuance and Approval Tab?

This section presents all document statuses within Batch Issuance and Approval Tab.

16 views27 Jan 2026

What is the Approval Module?

This section provides a detailed navigation of the Approval Tab

16 views28 Jan 2026

How to Bulk Download Issuances?

This section explains how to bulk download within any Batch Issuance.

15 views28 Jan 2026

How to Bulk upload Mint PDF or Mint File?

This section explains how to bulk upload Mint PDF or Mint Files.

15 views27 Jan 2026

How to Upload Excel file?

This section explains how to upload the excel file for uploading the batch issuance.

15 views27 Jan 2026