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FilPass Help Center

Answers and guides for issuing, receiving, and verifying FilPass credentials.

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Profile Settings — Issuing Authority — FilPass Helpdesk
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All articles 323FilPass Release Notes 8Recipient 67Issuing Authority 194Frequently Asked Questions 52Technology Partner 1Testimonials 1

Issuing Authority

FilPass Issuing Authority is the platform for institutions to issue and manage official FilPass credentials and documents.

All 194Getting StartedFrequently Asked QuestionsDashboardRecipient ModuleBatch IssuanceTemplate DesignWorkflowAPIAudit LogsProfile SettingsAccount SettingsSuper AdminDocument Request ModuleEvent ModuleUser Management
Profile Settings

How to Integrate the FilPass Custom Verifier Into Your Website

This guide explains how to embed the FilPass Custom Verifier on your website using the official verifier script and component. Once embedded, visitors can verify FilPass-issued documents directly from

162 views27 Jan 2026
Profile Settings

Access Level

This section explains the Access Level of your IA.

89 views28 Jan 2026
Profile Settings

Issuing Authorities White Label Verifier User Guide

The White Label Verified module allows Issuing Authorities (IA) to embed a custom document verification widget directly into their own website.

37 views25 Feb 2026
Profile Settings

Issuing Authorities TXT Record Setup User Guide

The Batch Issuance Domain Setup page allows your organization to verify domain ownership by configuring a DNS TXT Record.

35 views25 Feb 2026
Profile Settings

How do I see my Platform Fee?

This section explains how to see your platform fee.

27 views28 Jan 2026
Profile Settings

Issuing Authorities Platform Fee User Guide

The Platform Fee page displays the current system-configured platform fee applied to transactions within the system.

19 views
25 Feb 2026
Profile Settings

Issuing Authorities Access Level User Guide

The Access Level page provides a consolidated view of role assignments across departments within the organization.

15 views25 Feb 2026
Profile Settings

IA Profile

This section explains how to setup and update your IA information.

14 views28 Jan 2026
Profile Settings

Issuing Authorities Information User Guide

The Issuing Authorities (IA) Profile section is used to configure and maintain the official organizational information of the Issuing Authority within the system.

14 views25 Feb 2026
Profile Settings

Issuing Authorities Supporting Documents User Guide

The Supporting Documents section allows Issuing Authorities (IA) or administrators to upload and manage official documentary requirements within the system.

14 views25 Feb 2026
Profile Settings

View Profile

This section shows how to view your profile.

10 views28 Jan 2026
Profile Settings

Supporting Documents

This section explains how to upload a supporting document to your IA account.

8 views28 Jan 2026