Overview

The Batch Issuance Domain Setup page allows your organization to verify domain ownership by configuring a DNS TXT Record.

This setup links your domain to your Batch Issuance account and enables secure document verification.

Domain verification ensures that:

• Documents issued under your domain are authentic
• Your organization is cryptographically linked to issued credentials
• Fraudulent document issuance is prevented

Batch Issuance Domain Setup Section

Batch Issuance Domain

Displays the domain associated with your account.

Example:

issuance.filpass.ph


• Includes a Copy icon for easy copying.
• This is the domain where the TXT record must be added.

TXT Value

Displays the TXT record value that must be added to your domain’s DNS settings.

Example:

openatts a=dns-did; p=did:ethr:0xfEB1ca0148D8E5e55dC9f06181Fa0d19D2C74F6D#controller; v=1.0;


• Includes a Copy icon
• Must be copied exactly as shown
• Do not modify spacing, characters, or formatting

Verifying DNS Configuration

Once the TXT record is added, verify that it has propagated correctly.

DNS updates may take a few minutes up to 24 hours.

Method 1: Using MXToolbox

1. Go to mxtoolbox.com
2. Enter your domain name (example: issuance.filpass.ph) ⚠️ Do NOT include http:// or https://
3. Select TXT Lookup
4. Click Search

You should see the TXT record listed.

Verify:

• The TXT value matches exactly
• The certificate store address is correct

Method 2: Automatic Lookup

Click the provided verification link:

issuance.filpass.ph

This performs an automatic lookup of your domain.

If properly configured, the system will confirm verification.

Frequently Asked Questions (FAQ)

What is a TXT Record?

A TXT Record is a DNS setting used to store text information for domain verification and security purposes.

What does a TXT Record do?

It:

• Confirms domain ownership
• Identifies the issuing organization
• Links documents to a verified domain
• Stores a unique cryptographic reference for validation

Why is a TXT Record important?

It ensures:

• Document authenticity
• Protection against forgery
• Secure domain-based verification
• Trusted issuance records

Without a verified TXT record, documents may not be validated properly.

How do I add a TXT Record?

Through your domain provider’s DNS settings.

Navigate to:

• DNS Management
• TXT Records section

Then paste the provided TXT value.

How long does DNS propagation take?

• Usually a few minutes
• May take up to 24 hours depending on your provider

Propagation time depends on DNS caching policies and TTL settings.

Troubleshooting

If verification fails:

1. Confirm the TXT value matches exactly
2. Check for extra spaces or missing characters
3. Ensure it was added to the correct domain
4. Wait up to 24 hours for propagation

If issues persist, contact support.

Helpdesk Support

If you encounter issues during setup, visit:

https://helpdesk.filpass.ph/article/how-to-add-a-txt-record