FilPass Issuing Authority is the platform for institutions to issue and manage official FilPass credentials and documents.
If users are not receiving OTP emails from FilPass, the emails may have been quarantined by Microsoft 365. The Microsoft 365 administrator should check Security > Email & collaboration > Review > Quarantine, release the affected OTP email, and mark it as a false positive so future OTP emails are less likely to be blocked.
This article provides step-by-step guidance for issuing authorities on how to use Mailtest.
This article provides step-by-step guidance for issuing authorities on how to approve or reject a bank payment submitted by a recipient.
This article provides step-by-step guidance for issuing authorities on how to view the Proof of Payment.
