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FilPass Help Center

Answers and guides for issuing, receiving, and verifying FilPass credentials.

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All articles 280FilPass Release Notes 8Recipient 31Issuing Authority 191Frequently Asked Questions 48Technology Partner 1Testimonials 1

Frequently Asked Questions

Helpful answers to common questions about using FilPass, managing credentials, and data access.

All 48Template Design
Frequently Asked Questions

How do Employers and Universities Access and Verify Electronic Documents on OpenCerts?

Step 1: Obtain the OpenCerts file from the applicant. Step 2: Verify the certificate by performing one of the following actions: Option A: Drag and drop the OpenCerts file onto the OpenCerts website

45 views18 Feb 2026
Frequently Asked Questions

How Employers and Universities Access and Verify Electronic Documents on FilPass?

Step 1: Obtain the Document file from the applicant. Template Based File Sample: PDF File Sample: Mint File Sample: Step 2: Verify the certificate by performing one of the following actions: O

27 views18 Feb 2026
Frequently Asked Questions

How to Add OpenCerts file to Skills Passport?

Step-by-step guide on how to upload and manually add an OpenCerts certificate to your Skills Passport.

26 views12 Mar 2026
Frequently Asked Questions

Document Verification Error (TXT Record Verification Error) – Troubleshooting Guide

The error shown typically occurs when there is an issue with the TXT record value used during document verification.

19 views25 Mar 2026
Frequently Asked Questions

How to Download the OpenCerts File Using the OpenCerts Verifier (From PDF Copy)

Learn how to retrieve and download your Web3.0 OpenCerts file by scanning the QR code on your PDF certificate.

13 views25 Feb 2026
Frequently Asked Questions

How to Download the OpenCerts File (Recipient)

Learn how to download the OpenCerts file from your email to verify your digital certificate issued by the Issuing Authority.

12 views25 Feb 2026