Template Support Update

Last updated: 30 June 2026

FilPass is continuously evolving to provide a more consistent, flexible, and future-ready document issuance experience. As part of this commitment, we are standardizing the way document templates are created and managed across the platform.

Overview

To ensure compatibility with current and future FilPass features, Manual Templates are no longer supported.

Important
Manual templates are no longer supported. Moving forward, only templates created using Template Design can be used for document issuance.

This update establishes Template Design as the standard template creation tool for all document issuance workflows across FilPass V2.

Why This Change?

Template Design provides a modern, visual template authoring experience that offers greater flexibility, consistency, and long-term maintainability compared to legacy Manual Templates.

By standardizing on Template Design, organizations will benefit from:

• A centralized template creation experience
• Improved document layout consistency
• Better support for dynamic fields and variable mapping
• Enhanced compatibility with new FilPass features
• Simplified template maintenance and updates
• A scalable foundation for future enhancements

What's Changing?

Beginning with this update:

• Manual Templates are no longer supported for document issuance.
• Only templates created using Template Design can be selected when issuing documents.
• Organizations should migrate any actively used Manual Templates to Template Design.
• New templates should be created exclusively through the Template Design module.

Affected Modules

This change applies to all document issuance workflows that generate digital credentials, including:

• Batch Issuance
• Document Request Module (DRM)
• Event Module
• Any workflow that uses document templates for issuance

Only Template Design templates will be available for future document generation.

What Should You Do?

If your organization is currently using Manual Templates, we recommend completing the following steps:

1. Review all existing Manual Templates.
2. Recreate or migrate each template using the Template Design module.
3. Verify that all template variables are correctly mapped.
4. Test document issuance using the new template.
5. Update any existing workflows to reference the new Template Design template.
6. Publish the updated template before using it in production.

Migrating early helps ensure uninterrupted document issuance and compatibility with future FilPass releases.

Benefits of Template Design

Template Design offers a modern visual editor that enables organizations to create professional digital credentials with greater flexibility.

Key capabilities include:

• Drag-and-drop template designer
• Dynamic field and variable mapping
• Image, logo, and QR Code support
• Rich text formatting
• Signature placement
• Real-time template preview
• Improved layout consistency
• Easier template management
• Better scalability for future enhancements

These capabilities allow organizations to create polished, standardized document templates while reducing manual configuration effort.

Coming Soon

We're continuously improving the Template Design experience to make template creation even more intuitive and efficient.

An upcoming update will introduce several UI/UX enhancements, including:

Template Dashboard

• Enhanced filtering options
• Clear Filters functionality
• Template Status filters
• Template creation timestamps
• Pagination support
• Redesigned Create New Template dialog
• Validation to prevent duplicate template names

Assets Management

• Bulk asset deletion
• Confirmation modal for delete actions
• Search and filtering
• Department, document type, and timestamp filters
• Pagination
• Bulk download support
• List/Grid view toggle

Variables Management

• Edit and Delete actions
• Pagination
• Filtering by Label, Status, and Timestamp

These improvements are designed to simplify template management, improve productivity, and provide a more streamlined user experience.

Learn More

To get started with Template Design, explore the available Help Center resources for step-by-step guides, best practices, and FAQs.

Helpful articles include:

• Creating a Template
• Editing a Template
• Mapping Template Variables
• Publishing a Template
• Template Design Best Practices
• Template Design FAQs

Visit the FilPass Help Center to access the complete Template Design documentation:

📚 Template Design Help Center https://helpdesk.filpass.ph/browse/issuing-authority/ia-template-design?category=Issuing+Authority&…

Summary

The transition to Template Design marks an important step in modernizing document creation across FilPass.

By adopting a single, standardized template authoring solution, organizations gain access to a more flexible, maintainable, and future-ready platform while ensuring compatibility with upcoming FilPass features and enhancements.

Reminder:

• Manual templates are no longer supported. Moving forward, only templates created using Template Design can be used for document issuance.

We appreciate your continued support as we enhance the FilPass experience and look forward to bringing even more improvements to Template Design in future releases.