This guide provides an overview of the platform’s core features, onboarding videos, and helpdesk articles to help new trainees and users get started efficiently.
1. Account Management
Purpose:
Manage user accounts, roles, and access permissions across the FilPass platform.
Onboarding Video:
https://www.loom.com/share/3ea77fb99d884d7aa7f2181bd5f4e3f6?sid=ccd2ae7b-094b-4a12-b975-535d3dbcdc1bh
2. Batch Issuance
Purpose:
Issue multiple documents efficiently using Mint PDF, Mint File, or template-based issuance.
Onboarding Video:
https://www.loom.com/share/ca1354278576414b9cb3d0f234e6accd?sid=3ec28368-1de3-4afb-8dbf-9818e207c62c
Key Helpdesk Articles:
https://helpdesk.filpass.ph/KnowledgeBase/Details/?id=198-How-to-Issue-Mint-PDF%3F
https://helpdesk.filpass.ph/KnowledgeBase/Details/?id=199-How-to-Issue-Mint-File%3F
https://helpdesk.filpass.ph/KnowledgeBase/Details/?id=231-What-do-Linear-and-Parallel-mean?
3. Template Designer
Purpose:
Create and manage document templates for consistent and efficient issuance.
Onboarding Video:
https://www.loom.com/share/595091a7ba4a44828783337ec70ee843?sid=4c26721d-c7b2-4a32-83cd-aa39b1eb6238
Helpdesk Article:
https://helpdesk.filpass.ph/KnowledgeBase/Details/?id=242-How-to-Create-New-Template
4. Workflow
Purpose:
Automate and streamline document processing through customizable workflows.
Onboarding Video:
https://www.loom.com/share/e387e8cc13ed446abc5caa9afb6362ea?sid=19bc4d69-0c09-48da-8a65-50dc0f69c328
Helpdesk Article:
https://helpdesk.filpass.ph/KnowledgeBase/Details/?id=241-How-to-Create-a-Workflow%3F
5. General Features
Purpose:
Explore the overall capabilities and interface of the FilPass platform.
Onboarding Video:
https://www.loom.com/share/5c419b05da5e4ec0b5285457b4fe108d?sid=d42b22b5-6b4e-4690-833d-7c178aec4b78
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