How to Create a Workflow?

Updated: 4 Apr 2025
Article #: 241


This section shows how to create a Workflow. 

1. Log into your account 

2. Click “Workflows” tab 

3. Click Create Workflow

4. Fill in the required details: 

Workflow

Published Workflow Title

Published Workflow Description

5. IA can upload a header for the workflow.

6. Under “Settings, there are four toggles to customize the workflow: 

I. Require Issuance of documents

YES - to enable to issuing document feature inside the workflow.

NO - unable to issue documents.

II. Enable approval workflow

YES - can assign a person(s) to approve documents

NO - documents will not need approval

III. Enable payment module

YES - will have payment gateway for documents

NO - remove the payment gateway for documents

Invoice Name - Enter the invoice details.

IA can set the Platform Fee as Inclusive or Exclusive.


IV. Allow for guest access

YES - Guest can access the workflow

NO - Guest can't access the workflow

How Issuance and Approval Work 

1. Select a Departmentunder the “Department”field. 

2. Choose an Issuance Typefrom the available options. 

3. Select a Templatefor the issuance. 

4. Enter a Batch Name. 

5. Provide a Published Document Title. 

6. Choose Batch Settingsfor processing. 

7. Add a Descriptionfor the workflow. 

8. IA can include their website under “Course Website.” 

Workflow Features 


There are two additional toggles under “Features”: 

  1. I. Send Processed Document to Recipient 

  • Yes – there would be an email with attached file. 

  • No – there would still be an email but there would be no attached file.

  •  

  1. II. Schedule Release Date 

  • Yes – the document will be sent to the recipient according to the set release date 

  • No – there would no scheduled release date and will be sent to the recipient once approved 

How Payment Works 

1. Under "Payment" Click "Add Item".

2. Type in the name of the item to be issued. 

3. Type in the details of the item to be issued.

4. Under "Currency" select the currency to be used. 

5. Type in the cost for each unit and include a VAT percentage.

6. Select a VAT Option.

7. Set maximum of items per participant.

YES - IA can set a minimum and maximum number items per participant.

NO - There will be no minimum and maximum number items per participant.

8. Set custom item sale start and end time

YES - IA can set when the item sale will start and end.

NO - There would be no scheduled release date and will be sent to the recipient once approved.

9. Add a Tab Title

 

 

 

How to Add Fields in the Workflow 

1. Click “Add Fields” (top-right corner).  

Fields are used to collect information from recipients (e.g., Name, Age, Address). 


2. Tap on the tabs to select which information to include in the workflow.

3. Click “Done”after adding all necessary fields.








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